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FREQUENTLY ASKED QUESTIONS

How do I book an appointment?

Do you offer alterations?

To schedule an appointment at Bethany Mary Bridal, simply contact us via our live calendar appointment system, or give us a call. We offer both one-to-one and joint appointments for brides and their mothers, providing a personalised and memorable experience in finding the perfect wedding dress. Our team is dedicated to assisting you every step of the way, ensuring an stress-free and joyful dress shopping experience.

How do you take payment?

At Bethany Mary Bridal, we always ensure we order a size to best match the brides measurements however dresses will need alterations to ensure the perfect fit for your special day. We do not offer alterations in house. However we would be more than happy to share details of some local skilled seamstresses who will work closely with you to make any necessary adjustments, guaranteeing that your dress is tailored to your unique measurements and preferences.

Our payment process is simple and transparent at Bethany Mary Bridal. We ask for 50% deposit once you've decided on your dream dress and your order is created for you. Once your dress comes into the store, we will contact you to come and collect!! How exciting! This is when we ask for the other 50% of your payment. We prefer to take bank transfer at the appointment but we do also take card payments if needed and accept all major debit and credit cards.

What sizes do you carry?

How do we get to the boutique?

Our beautiful boutique is located on the High Street in Pulborough. If you are driving to us, you can utilise Lower Street Car Park on Brooks Way (RH20 2BP) which is just a 1 minute walk from us! 

If you are arriving by train, Pulborough train station is just a 15 minute walk away!

How far in advance should I go shopping?

Our small boutique is inclusive of all brides and we carry sample dresses in sizes 10, 12, 14 and 16. All of these dresses can be clipped up and down at least 2 dress sizes to demonstrate how your dress will fit.

Our designers are very conscious of inclusivity and all our Ellis dresses can be ordered from a size 6-28 and our Serene collection is available from size 2-28. All designers have different sizings so please don't worry if your wedding dress size is different to your high street clothes!

Can I bring guests with me?

We advise it is best to leave plenty of time to go shopping before your wedding! 

All of our dresses will take a minimum of 20 weeks to come in after ordering. Ensure you have plenty of time to have alterations prior to your big day too! 

We recommend 10-18 months before is the perfect time. 

What do I need to bring with me?

Absolutely! We love to meet your loved ones as well our wonderful brides. Due to our beautiful quaint boutique, we ask for a maximum of 3 guests. Not only does this allow for a bit more space but also allows a few key opinions without being overwhelming for the bride!

If you would rather come shopping by yourself then we absolutely support that too! We will happily be your cheerleaders and help you have a magical experience!

We ask that any guests are age 10 and over unless a baby in arms. Please feel free to discuss guests with us when booking!

Can I purchase a dress off the rail?

I don't know what style of dress will suit me, what shall I do?

We understand that not every bride may have enough time to order a dress. We do have some options for a rush order of 12 weeks on some dresses within our Serene collection.​

We also hold sample sales on occasion which have a much larger selection of off the rail dresses so keep an eye out for those!

First of all, please don't worry! We will do everything we can to make this a wonderful experience, make you feel comfortable and allow you to try on many styles to find the perfect fit for you. 

For most brides, trying on bridal gowns is a new experience and can be daunting. We will support you throughout and advise you as to what styles may fit what you're looking for. 

Always come with an open mind - it's often said brides don't choose what they thought they would!

Your perfect dress will find you and we can't wait to guide you through that process.

The most important thing to bring is a smile and an open mind! However, we do advise it is best to wear nude underwear and a strapless bra if possible. Most dresses have built in support so if you are comfortable, it is often best to remove your bra once you have the dresses on. But this is completely up to each bride. If you don't have nude underwear or a strapless bra, then wear whatever makes you feel comfortable. 

We advise wearing a nice comfy outfit that's easy to change in and out of!

Bring your nearest and dearest whose opinions you trust and who know you best. 

We advise you to have an idea of your budget prior to shopping. We want every bride to feel special without the need for any financial worries. 

Don't worry about bringing your shoes, this isn't vital as you will only need these for your alteration appointments. We generally advise to be in bare feet/socks for extra comfort! 

If you think you'd like to see your hair in a different style with the dresses then best to bring a hair tie or clip.

Feel free to bring any inspiration and/or a list of any dresses you know you'd like to try from our selection!

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